Connor O’Kane's CV

About Me

Connor is a highly motivated and sophisticated Platform Engineer with a skilled mind in analytical problems, whilst also demonstrating a great wealth of experience in solving technical issues as well as coming up with solutions. Connor is a fast-paced learner with excellent ability to learn in a fast-paced environment, he has demonstrated this through the ability to become skilled in the world of IT at such a young age.

Experience

Nov 2021 – Aug 2023: Application Support Analyst

Citibank (Credit/Application Support) Belfast
- Orchestrated comprehensive strategies for deployment by leveraging my business knowledge, which has helped to improve SDLC efficiency and collaboration between development and production support teams.
- Analysed data and identified key metrics to measure and monitor the effectiveness of implementation practices leading to continuous improvements during the maintenance phase and better resource utilisation.
- Instituted documentation and planning for tests for our ITRS scripts to ensure quality and to ensure validation of the code that meets technical standards and end user requirements before deployment.
- Evaluated and improved integration/continuous deployment (CI/CD) processes within the maintenance phase to incorporate through testing with both developers and my teams, reducing post deployment issues and enhancing user satisfaction.
- Prioritised maintainability when developing scripts, facilitating seamless updates and improvements by having well documented code, this leading to more efficient future developments and iterations.
- Regulated the release management processing, ensuring smooth transitions into these live systems, ensuring they met regulatory requirements that maintain system stability.
- Administered server access protocols, ensuring timely arrival of files and upholding system efficiency and their security.
- Implemented comprehensive system monitoring strategies, proactively identifying potential issues to help reduce downtime and enhance service quality and installing net probes to allow monitoring.
- Utilise a balanced mix of technological and business terminology in all communications with members of staff ensuring clarity and mutual understanding across diverse team members.
- Direct the support forum, handling incident management, identifying recurring application issues, continuously expanding personal knowledge on applications to enhance troubleshooting effectiveness.
- Worked closely with developers to analyse and report trader issues.

Aug 2023 – Current: Platform Engineer

Kainos (Platforms Academy) Belfast
Connor completed the Kainos Platform Academy in the Summer of 2023. He has displayed a high-level knowledge in various technologies including Git, Docker, Kubernetes, Terraform, AWS, Azure, Unix. The Platforms Academy was an 8-week crash course in CICD and agile development within the DevOps space. During this time, Connor has adapted to a new work environment and shown a great understanding of what it means to be a platform engineer, picking up new skills and implementing them in his everyday work.

Competencies

• Exceptional Communication
• Customer Service oriented
• Time Management
• Application management
• Log Analysis
• Problem Solving and Mitigation
• Incident Management
• Credit Support
• Well Architected Framework
• ITIL

Skills

• Proficient in multiple programming languages (Terraform, Python, HTML)
• Technical Analysis
• Cloud Computing
• Unix/Linux
• Application Onboarding (IAM/Active Directory)
• Creating documentation for knowledge sharing.
• Efficient in teamwork and collaboration
• Deploying infrastructure as code
• AKS
• EKS

Education

• Level 3 certificate in Software Development: DD (Belfast Metropolitan College, 2023)
• Level 3 certificate in engineering: D*D*D* (Northern Regional College, Ballymena Farm lodge)
• MTA - Python Programming
• MTA – Networking fundamentals
• MTA – Security Fundamentals
• MTA – Database Fundamentals.
• Google Data Analytics Certified.
• Azure AZ-900
• Terraform Associate Certified
• AWS Cloud Practitioner